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Printer WF 2860 Chipless Firmware Issue
Problem Description:
After updating the printer firmware to chipless mode, it stopped working. The chipless function no longer works.Solution Attempted:
I reloaded the firmware, but it did not resolve the issue.Requested Solution:
Please provide assistance on how to fix the chipless function not working after firmware update.Troubleshooting Steps Taken:
1. Uploaded firmware to the printer in regular mode2. Avoided putting the printer in Firmware Update mode
Resolution:
Downloading and installing a specific version of firmware (WF2860_FWG507TL_LQ17IA_LQ99Z9) resolved the issue.Disabling Printer Auto Updates
Question:
How to disable automatic updates for a printer connected via Wi-Fi to the internet?Solution:
Ignore the update message and disable automatic updates through printer settings.Activation Key Issue
Key Usage Concerns:
1. The activation key is meant for one device only.2. Replacement of the printer by the seller does not allow the reuse of the same key.
3. Each printer requires a unique activation key.
Requested Action:
1. Use the key for the new printer or receive a refund if unable to do so.2. Clarification on the usage terms of the activation key purchased.
Additional Information:
1. Activation Key is valid for one printer only2. Key usage on a scrapped printer does not qualify for a new key
Response to Customer Concerns:
1. No free keys are provided, but a discount may be offered.2. Activation keys are generated upon payment and cannot be reused.
Customer's Feedback:
Request for understanding of the situation and eligibility to use the purchased key on the new printer.Final Offer:
Possibility of a discount on a new key purchase, but no free keys are available.Contact Admin
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