Troubleshooting Printer Firmware Update Issues
Restart Printer after Firmware Update
When the Firmware Update process is complete, the printer will restart. This usually takes only a few minutes, but in some rare cases, it can continue for 10-20 minutes. If the process hangs or stops at 80-99%, simply replug the power cable and start the printer manually.Check Current Firmware Version
After the restart, check the current firmware version to ensure the update was successful. Follow the steps on how to check the firmware version. If the firmware version is FA24I5, the update has been uploaded successfully, and you can proceed to the next step. If not, restart the printer and try the update process once more.Completion of All Steps
Have you completed all the steps mentioned above? If so, your printer should now be updated with the latest firmware. If you encounter any issues or have any ideas for troubleshooting, please let us know. Thanks.Contact Admin
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