Đào Trọng Vinh
New member
Troubleshooting Epson WF 7710 Chipless Installation Issue
Installation Problem
Hi, I am trying to make my Epson WF 7710 chipless, I installed the necessary update but when I run the license.exe, everything is blank and I can't select my printer to input my key.Possible Solutions
- Replace USB cable- Change USB port
- Delete all other printers installed on PC
- Reboot PC
- Restart printer
- Try on other PC
Troubleshooting Steps Taken
I have changed the cable and tried another computer, but the printer still isn't being recognized. The printer shows version FA24I5, and I have uninstalled other printers. I have rebooted the printer and computers multiple times.Possible USB Port Issue
If you tried other computers and other USB cables - maybe something with the printer's USB port. Firmware Updater and License.exe use different protocols, so try using a new USB cable.Solution Found
I figured it out- I was using the front USB port that I assume is only intended for storing scans. I was unaware that there was another on the side that allowed the printer to communicate with my computer. The firmware update was done over my network, not through the cable.Conclusion
Thank you for the help and the replies. It was a simple USB port issue that was causing the installation problem.Contact Admin
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