Epson Workforce Pro WF-3720 - License.exe - BLANK

[Đỗ Minh Hà]

Issue with License Program and Printer Selection​

Description​

Dear Support - I have no issues changing the firmware (firmware version: CL21l2) BUT when I run License program I get a blank in the printer selection - I have tried different versions as well and three different Windows 10 computers. Same results

Request for Help​

Please see if you can help

Suggestions​

- Try to replace USB cable
- Please provide screenshots
- How many printers are installed in your PC?
- Just the one through the USB printer cable BUT I do have a laser Network printer

Troubleshooting Steps​

- I can see my printer Via USB in Program Update Mode
- Try to connect to other USB port
- Then restart the printer
- Reboot PC
- Disable all USB processes
- Is your Epson scan utility in use? Shut it down also
- Have tried different cables
- Also make sure that USB connection is not disabled on the printer in the settings:
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
4. Select Printer Settings.
5. Scroll down and select PC Connection via USB.
6. Select Enable.

Resolution​

LOL that was it so simple thanks I will purchase the license and let you know how I go thanks again

Clarification​

Is this the one I purchase?

Response​

No. You don't need Firmware Key. You need Activation Key!!
Please follow Step by Step Guide - https://www.2manuals.com/product_info.php?cPath=107&products_id=1837
You will find answers on all questions.

Contact Admin​

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